Depending on the service we are providing, the procedure prior to your pets travel can vary – however please see our guidelines below to get a basic understanding of how the booking process works.
Get a free quotation!
Contact PBS for a quotation by either filling in our online enquiry form (click the ‘free quote’ button to your left!), or contact us on at:
e-mail: info@shipyourpet.com or +44 (0)1293 551140 option 1, then option 2
To ensure our quote is as accurate as possible, please provide us with the correct weight and measurements for your pet/ pets. Click here for a guide on how to measure.
Send us your booking form!
Once you have recieved your quotation and are happy to book, we will need you to complete our online booking form (click the picture to your right to be re-directed). Please feel free to contact our team prior to booking to discuss any questions you might have.
Flight booking & kennel delivery!
Once suitable flights and dates have been discussed, we will make the booking with the airline and deliver your IATA approved travel kennel – we recommend having your kennel delivered as far in advance of travel as possible, to allow your pets plenty of time to acclimatize and to avoid unnecessary stress on the day of travel.
Health Documents!
We will advise you of health documents needed and if necessary, arrangethe application of any permits/ certificates.
Finalization!
One week prior to travel, PBS will arrange the delivery of your document pack, we will provide you with a detailed itinerary for your pet’s journey along with information regarding collection, delivery, emergency numbers, check in details and preparation for your pets journey.